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Matsato Knives / Matsato Knife Sets
Efficient and Durable Knives for Everyday Use: The Stainless Steel Blades
Our CAROTE knives boast razor-sharp stainless steel blades that enhance efficiency and durability. Say goodbye to dull knives that slow down your everyday food preparation. This high-quality steel ensures your knives stay sharp longer, making mealtime faster and easier.
Multicolored Ceramic Coating for Optimal Food Safety
SUITABLE FOR VARIOUS COOKING NEEDS - Our knives feature a multicolored ceramic coating that resists chips, stains, and corrosion. This protective coating guarantees optimal food safety, ensuring your food remains free from contaminants. The ceramic blades are non-toxic and easy to clean, making them a safe choice for your kitchen.
Ergonomic Silicone Handle Design
COMFORTABLE AND SAFE TO USE - The ergonomic silicone handle provides a steady, comfortable grip, even with wet or slippery hands. This design ensures that you can handle your knives with ease and reduces the risk of accidents in the kitchen.
Convenient Carry and Storage
SAFETY AND COMFORTABLE STORAGE - Each CAROTE knife comes with a blade guard, allowing for safe, compact storage in your kitchen cabinets. Whether you're organizing your kitchen or storing your knives in an RV for camping trips, the blade guard keeps your kitchen safe and your knives protected.
Trustworthy Service and Guarantee
PRODUCT QUALITY AND ASSURANCE - Our knives undergo a strict multi-inspection process to ensure peak performance and durability. If you receive a defective item due to delivery, don't hesitate to contact us. We are committed to providing you with high-quality products and excellent customer service.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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