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This store has earned the following certifications.
Matsato Knives / Matsato Kitchen Knives-3
Super Sharp Blade: The super sharp knife blade is crafted from high-quality German stainless steel, featuring 16-18% chromium content and 0.6-0.75% carbon. This composition ensures absolute rust-proofing, giving the butcher knife a smooth and shiny surface ideal for slicing meats, fruits, and vegetables effortlessly.
High-Quality Materials: Professional butcher knives are made with high-carbon, rust-proof German stainless steel (special grade 5cr15mov). The blade has a Rockwell hardness of 56-58, ensuring unparalleled quality, sharpness, and durability.
Ergonomic Handle: The handle is designed for ease of use, comfort, strength, and stability. Made from classic wood with an integrated non-slip design, it includes a finger protection device. Ideal for users with various hand sizes, the ergonomic shape provides safe and efficient cutting.
Multi-Function Chef Knife: This elegant kitchen boning knife is suitable for both professionals and amateur chefs. Perfect for peeling, cutting, and preparing fruits, vegetables, meat, and fish, it serves multiple purposes and is a true utility knife in the kitchen.
Unique Leather Sheath: The outdoor chef knife comes with a practical soft leather sheath for blade protection. Secure it on your belt for easy carrying during camping, butchering, fishing, and outdoor BBQ activities. Your ideal assistant for adventurous and kitchen tasks.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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