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This store has earned the following certifications.
Matsato Knives / Matsato Chef Knives-4
Professional Chef's Knife: This PAUDIN kitchen knife is perfect for cutting bread, vegetables, fillets, or meats, and it's ideal for both home and professional use. Master your culinary skills with cutting precision that brings more joy to your kitchen.
Multi-Functional Chef Knife: Our 8-inch chef knife excels at daily kitchen tasks such as chopping, slicing, mincing, and dicing fruits, vegetables, and various meats, including fish, chicken, and beef. It's the versatile cooking knife you need.
Ultra Sharp Knife: At PAUDIN, we prioritize knife sharpness, especially important for meat. Our 2mm-thick kitchen knife ensures efficient and precise work. Crafted by hand with decades of experience, our knives maintain sharpness for years to come.
Ergonomically Designed Handle: Experience perfect control with our PAUDIN chef knife. The soft, comfortable handle fits perfectly in your hand, balanced with the thin blade for smooth movement.
Best Design and Service: Our chef knife's special waved pattern is striking (5Cr15Mov stainless steel, not real Damascus). We offer a 100% satisfaction guarantee and a lifetime warranty against defects in material and workmanship.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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