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Matsato Knives / Matsato Knives
ALL-PURPOSE NAKIRI KNIFE: The classic 7-inch kitchen knife is perfect for a variety of heavy-duty preps, such as slicing, dicing, chopping, and mincing. A versatile cooking knife that's easy to re-sharpen, clean, and maintain.
ULTRA SHARP EDGE: The blade of the PAUDIN cleaver is made of 5Cr15Mov stainless steel (not real Damascus) with a hardness of 56+ for a razor-sharp cutting edge. This steel is the same used by world-renowned cutlery brands, ensuring rust-proof durability for long-term use.
ERGONOMIC HANDLE: The ergonomic design perfectly balances the handle and thin blade at the pinch point, ensuring smooth movement. The soft pakkawood handle is integrated with the Japanese nakiri knife's blade, providing a comfortable grip.
WAVE PATTERN: The special waved pattern looks stunning and reduces food friction. This design makes the vegetable cleaver easy to clean and maintain.
ELEGANT GIFT: This meat and vegetable chef's knife is the perfect gift for occasions like Christmas, weddings, birthdays, Father's Day, and Mother's Day! PAUDIN offers a 100% satisfaction guarantee with a money-back policy. We also provide a lifetime warranty against defects in material and workmanship.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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