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This store has earned the following certifications.
Matsato Knives / Matsato Knife Sharpeners
High-Quality Construction - Durable and long-lasting design made from high carbon steel, ensuring robust protection for your knives. - Magnetic materials attract tiny metal particles to the blade, keeping it clean and easier to sharpen.
Ergonomic Handle Design - Ergonomically shaped handle made from PP material for a comfortable, non-slip grip. - Perfectly designed for easy and convenient sharpening.
Dimensions - Overall measures 13 inches in length and 7.8 inches in width, providing optimal stability and control.
Dense Sawtooth Blade - Evenly spaced sawtooth ensures immediate sharpening results, quickly restoring sharpness to your dull knives.
Multipurpose Usage - Suitable for various types of knives, including chef knives, fruit knives, and cartilage knives, meeting all your sharpening needs.
Sturdy and Efficient Design - Fixed segmented body and streamlined design ensure durability and swift sharpening, enhancing user experience and satisfaction.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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