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Matsato Knives / Matsato Kitchen Knives
Since 1980, Enoking has dedicated itself to crafting high-quality knives that combine the precision of Japanese steel with the traditional techniques of Chinese craftsmanship. Our forging knives are not only sharp but also designed to last for years, making them an excellent investment for your kitchen.
Our knives boast a unique hammer pattern that gives them an exquisite look. The safety finger hole ensures you have better control and ease in handling. Ideal for carving cooked meat, shredding chicken, and slicing vegetables, our Viking knives are perfect for all your cooking needs.
Designed with ergonomics in mind, our handle shape minimizes wrist tension for a comfortable grip. The full tang construction provides exceptional balance and stability, making our Viking knife a top choice for professional chefs and home cooks alike.
Equipped with a well-made leather sheath, protect your knife when you're camping or carrying it around. Our Japanese chef knife comes in a nice gift box with a magnetic lid flap, perfect for giving to the knife enthusiast in your life.
As a professional kitchen knife manufacturer, we stand behind our products. We offer a 100% satisfaction guarantee and a money-back policy, ensuring that you have no risk when shopping with us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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